Most enterprises adopted chatbots expecting better support and conversions. Instead, they got static...
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Google Universal Commerce Protocol (UCP) and the Shift to Agentic Commerce
Commerce has always been shaped by interfaces. Catalogs. Websites. Apps.... -
Why “LLM Accuracy” Is the Wrong CX Metric
Most teams still measure AI performance with accuracy scores that... -
From RAG to Graph RAG: What Changed for Commerce
Most teams still treat RAG as the final answer for...
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The 3 AI Consulting Trends Nobody Talks About
Most AI consulting advice sounds the same and says nothing new.Executives keep hearing about copilot...
